EuroMACC's WebCare™ is a cost efficient customer-servicing
tool, installable and operable with any back-end system created with
portal technology. The tool displays customer, contract, billing, service
and account data on a unified screen over the internet by retrieving
the data from different back-end sources and interleaving them in its
own database. It also supports service ordering and direct communication
with the customer, thus giving an exceptional marketing and business
development tool for the operator. By functioning separately from the
back-end transactional system, the core operational data of the service
provider is kept safely and securely in the background.