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Thecontextual, formal and technical requirements of electronic invoices areregulated by law. Invoicing systems must meet these requirements as partof a modern and effective management system: they must be fully integratedinto the company's financial systems, collecting data from the financial system automatically and processing it securely. In accordance with legal regulations, invoices generated electronically by eebpp are made available on the Internet in a suitable format and as PDF documents. Thesystem sends an e-mail notification to the customer including the relevantinformation and invoices are generated with high-security electronic signatures and timestamps. The problems related to the storage of hardcopyinvoices are a thing of the past. Invoices are stored in a qualified electronic archiving system, which forms an integral part of the company'sdocument management system. The functionality and capacity of eebpp canbe extended in line with the growth of the company, and can easily copewith the extra tasks associated with a growing customer base and serviceportfolio.

Who do we recommend the eebpp solution to?

We recommend the eebpp high-security, effective and legallycompliant electronic invoicing solution to businesses of all types, as itsadvantages are tangible even for the smallest organization with a relatively undevelopedcustomer base. The considerable cost savings, operational reliabilityand easy integration are of great value to major organizations with largenumbers of clients as the solution makes the printing and posting of hardcopyinvoices obsolete. Quick retrieval also makes the work of customer serviceteams dealing with invoicing information considerably easier.

eebpp is easy to introduce,offering comfort and transparency to both the issuing company and the client. Itis also available as an outsourcing solution.

How does the eebpp system work?

eebpp prepares electronic invoices based on data obtained from the company's financialsystem, with comprehensive data and scheduling for each customer. If required,invoices can also include the issuingcompany's graphic design elementsand marketing messages.

The system sends invoices to each customer electronically via suitable channelsand invoices can be paid by credit card directly through the eebpp system. Theinvoices issued are archived in electronic format.

The eebpp system also facilitates monitoring of payments.

CORE FUNCTIONALITY OF eebpp

Invoicehistory

The system saves the invoice history of individualclients for the most recent period (e.g. three months: but this time intervalcan be specified according to requirements). Invoice history is retrievableelectronically by entering parameters. In addition to this feature, clients mayalso view their invoice history on the Web interface.

Automaticcustomer service

eebpp supportscustomer service relationship functions as authorized persons are able to accessinvoice data on the Internet for the latest period. Access to invoicing dataand invoice status (paid or not paid) solves the vast majority of problemsrelated to client information queries, improving customer service and satisfaction.

Support of electronic payment methods

The invoices issued contain the data necessary for electronicpayment, while eebppprovides the interface for electronic payments (e.g. credit cardpayment) to be made. Customers can integrate electronically issued invoices to theirown financial systems, making the process of payment automatic and quick. Thesystem also supports group payment and payment via bank transfer.

Marketing communications functions

Invoices can be prepared according to the designrequirements of the issuing company. Moreover, additional marketing andcustomer relationship information (e.g.: promotion of new services, contactdetails) can also appear on the portal and on electronic invoices.

Subscriber registration management

eebppkeeps a record of the persons authorized for the services by service level and termsof payment, and grants access to the information and data accordingly afteridentification.

BUSINESS BENEFITS ASSOCIATED WITH eebpp

EXECUTIVE BENEFITS:

  • A great number of invoices can be sent simultaneously and on time, improving the cash-flow index;
  • More cost-effective back-office operation;
  • Invoicing can be outsourced;
  • Rapid return on the investment;
  • No more printing and mailing costs.

CUSTOMER RELATIONSHIP BENEFITS

  • Management of subscriber registration;
  • Customers are informed via e-mail about the completion and accessibility of their invoices;
  • Quick retrieval and data cross-checking allow customer complaints to be resolved quickly;
  • Customers can obtain and check information themselves, resulting in higher customer satisfaction at lower cost;
  • Web-based customer service features can be accessed anywhere, and at any time.

MARKETINGBENEFITS

  • Invoices can be tailor-made according to the design requirements of the issuing company;
  • Promotions and other information can be communicated to selected target groups at low cost.

IT MANAGEMENTBENEFITS

  • Can be integrated with other types of applications;
  • Can be deployed within a short period of time;
  • High availability;
  • Scalability: Capacity and functionality can be expanded so the system follows the growth of the company.

The invoicing process with the eebpp system

  1. Companies must prepare invoices for several thousand customers in conformity with legal requirements. In addition, invoices are prepared based on automated processes, guaranteeing the authenticity and accuracy of data provided on the invoice.
  2. Preparation of invoicing: The system collects the necessary data and creates an invoice in pdf format.
  3. Preparation of the electronic invoice. By using the migrator feature, a timestamp and electronic signature are including in the pdf document. The electronic invoice is the result of this operation.
  4. Publication: The migratorenters the prepared electronic invoices into the eebpp database. This allows customers to access and view invoices. The eebpp application then sends an e-mail notification to the client on completion of the invoice.
  5. Viewing and payment of electronic invoices: By logging onto the eebpp interface, the customer can view, download and pay the invoice. To make a payment, the customer can access their bank's website by selecting the invoice to be paid and the payment operation.
  6. Archiving: Archiving, the last step of the process, takes place at certain fixed periods. In this step, the invoices are again authorized by the system en mass and provided with time stamps and electronic signatures as batches.

 

 

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